KIK Policies for Requesting Services & Submitting Referrals

At Kids In Konflict (KIK), we are committed to providing timely, professional, and high-quality intake and admissions services. The following procedures help ensure that referrals and service requests are processed efficiently. KIK reserves the right to modify these procedures in emergency situations or when prior arrangements have been approved.

Our Process

Step 1: Contact KIK Admissions

To begin the referral or service request process, email KIKAdmissions@yahoo.com.

KIK Admissions Office Hours:
Monday through Wednesday, 8:00 a.m. to 4:00 p.m.

Emails received outside of these business hours will be reviewed on the next scheduled admissions day.

Please include the following information in your email:

  • Your full name

  • Who the services are for:

    • Yourself

    • A family member

    • A youth being referred by a KIK referral partner

  • Your referral pathway:

    • Riverside County Probation

    • Safe Family Justice Center

    • School District Partnership

    • Medi-Cal (Pending Approval)

    • Private Pay / Sliding Scale

Requests submitted during admissions hours will typically receive a response within one business day.

Step 2: Complete the KIK Request for Services Form

Following your initial inquiry, a KIK Admissions Counselor will send you a KIK Request for Services Form,

which includes information about available services under:

  • RISE Services (Peer Support & Wellness Services)

  • RESTORE Services (Restorative Education & Reentry Support Services)

The form will also provide available appointment options for your intake meeting with a KIK Admissions Counselor.

To complete this step:

  1. Complete the Request for Services Form.

  2. Select your preferred intake appointment.

  3. Return the completed form to KIKAdmissions@yahoo.com.

A confirmation email will be sent once your form has been received.

Important: Forms not returned within 48 hours may result in the referral or request being closed. Individuals may reapply at any time.

Step 4: Staff Assignment and Service Planning

The KIK Admissions Counselor will meet with the RISE and RESTORE team to:

  • Assign the participant to the staff member best suited to provide services.

  • Identify available individual and/or group service schedules.

  • Develop an appropriate service plan based on identified needs and eligibility.

This process is typically completed within 48 hours.

Step 3: Eligibility Review and Intake Appointment

During the intake appointment, the KIK Admissions Counselor will:

  • Verify eligibility based on the referral source.

  • Review private-pay or sliding-scale options, if applicable.

  • Discuss requested services and program needs.

  • Determine whether individual or group services are most appropriate.

  • Review preferred days and times for participation.

  • Confirm service delivery format:

    • Virtual Services (internet access required), or

    • In-Person Services at the Jurupa Valley Adult School site in Riverside County.

Following the intake appointment, the service request will be reviewed by KIK's RISE and RESTORE team to determine the most appropriate staff assignment and service plan.

Step 5: Schedule Confirmation

Once services have been assigned, the KIK Admissions Counselor will provide:

  • The name of the assigned KIK staff member.

  • Service type (individual and/or group).

  • Scheduled dates and times.

  • Program participation instructions and other relevant information.

 

Participants must confirm their intent to participate by responding to the scheduling email.

Step 6: Services Begin

After enrollment has been confirmed and scheduling is finalized, services officially begin. KIK staff will work collaboratively

with participants to support progress, promote personal growth, and help achieve service goals.

 

Questions?
Contact KIK Admissions at KIKAdmissions@yahoo.com for additional information regarding referrals, eligibility,

or available services.